Privacy Policy

When you use the Roppi services, certain information is collected for processes such as registering your account, providing you products/services you request and conducting payment processes.
Users provide their information to Roppi when they want to place an order, convey their requests, suggestions and complaints to Roppi or for other reasons. In this case, certain information of Users such as name-surname, payment information, request, suggestion and complaint information is collected.

The information you provide to Roppi may be shared with third parties in order to achieve the above-mentioned purposes (for example, your information may need to be shared with service providers in order to get technical service). In this context, your information may be shared with our business partners and service providers which support us within the scope of the supply of goods/services. However, when we are asked to share your information in order to fulfill our legal obligations, your information may also be shared with authorized persons, institutions and organizations.
The information provided by the Users will not be transferred to third parties, except for the purposes specified in the texts provided to the users and when necessary to provide the service.

Your information is retained for the time required by our purpose to collect information. If a special period is stipulated in the legislation for us to store your information, this period is respected. Roppi takes the necessary technical and organizational measures to protect the systems and databases where your information is stored against data security threats (cyberattack, hash, etc.).
The payment infrastructure is provided by Flutterwave, Paystack or other registered licensed financial institute. Roppi maintains the first six and last two digits of the credit card in Flutterwave memberships and enable the Users to use their cards as a payment tool in Roppi, a membership query is made via Flutterwave with the mobile phone number registered and if the User has a membership, the User is informed and directed to add the relevant card.
The User acknowledges that he/she is fully responsible for the security, storage and prevention of learning by third parties of the system access tools (username, password, etc.) used in order to benefit from the services offered by Roppi.

It is the User’s responsibility to keep the information provided to Roppi accurate and up to date. The information requested from you must be conveyed accurately and updated if there is any change. You may update the information you share with Roppi at any time by calling Roppi customer service.
When you provide information to Roppi on behalf of someone else, you undertake that you have the right to share this information with Roppi / you are authorized to do so.

Roppi may redirect to other links that are not operated by Roppi. During your visit to any of these links, you are subject to the privacy policies and terms of use of the third party that you visit. Roppi is not responsible for the policies and practices of these third parties.

Roppi, reserves the right to change, suspend or stop all provided products and services, information, images and other items without prior notice.
Roppi reserves the right to make changes and updates to this Policy. It is the User's responsibility to follow the current version of the Policy.

Roppi is not responsible for any direct or indirect damages and expenses that may occur as a result of any errors, interruptions, delays, viruses, line and/or system failures that may occur during the providing of our services electronically.